Search This Blog

Look and listen


Ensure that you and your management team are approachable. Provide support when it's needed, and be receptive to when this is required. Not everyone will be confident enough to ask for help. Consult staff and listen to their ideas; they may be able to offer better ways of doing things.

Take time to talk to staff to build relationships and show an interest in them as individuals. Listen to and act quickly on any concerns. Identify what's important to them recognising that with the varied cultures and backgrounds of your staff that their values and priorities may sometimes be different to your own.

No comments:

Post a Comment